FREQUENTLY ASKED QUESTIONS
About Chavda Diam
Who is Vinod Chavda?
Vinod Chavda is the proud owner of Chavda Diamonds, renowned for its exceptional and unique collection of high-quality loose diamonds.
What makes Chavda Diam unique?
Lukhi Diamonds specializes in polishing rustic-grade diamonds, featuring a unique array that includes salt and pepper diamonds, black diamonds, white milky diamonds, lab-grown diamonds, and moissanite diamonds. Additionally, they offer custom-cut diamonds crafted to meet individual customer preferences.
What types of diamonds are available at Chavda Diamonds?
Lukhi Diamonds features a diverse collection that includes salt and pepper diamonds, black diamonds, white milky diamonds, lab-grown diamonds, natural diamonds, and more. They also offer custom-cut diamonds tailored to customer preferences and availability.
How can I reach out to Chavda Diamonds for questions or to place a custom order?
You can get in touch with Chavda Diamonds by filling out the contact form on our website, using the live chat option, or emailing us directly at info@chavdadiam.com.
How does Chavda Diamonds guarantee the quality of their diamonds?
Chavda Diamonds operates its own polishing and cutting factory, adhering to strict legal protocols and maintaining high-quality standards to ensure the finest products for our customers.
About Order
How can I place an order with Chavda Diam?
To place an order with Chavda Diamonds, just visit our website, browse our collection, and add your desired items to your cart. Then, follow the checkout process to complete your purchase.
Is it possible to request a custom order from Chavda Diamonds?
Yes, Chavda Diamonds provides custom orders. You can request one by filling out the contact form on our website, using the live chat feature, or emailing us directly at info@chavdadiam.com.
What payment methods are accepted by Chavda Diamonds?
Chavda Diamonds accepts a variety of payment methods, including major credit cards, PayPal, and other secure options available during the checkout process.
How long does it take for an order to be processed?
Order processing times can vary based on the product and any customization needed. Generally, orders are processed within 1 to 3 days. Custom orders may take longer, and we will provide an estimated timeline upon confirmation.
Does Chavda Diamonds ship internationally?
Yes, Chavda Diamonds ships internationally. Shipping costs and delivery times vary based on the destination, and detailed shipping information can be found at checkout.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with tracking details. This information allows you to track the delivery status of your order.
What is the return policy for Chavda Diamonds?
Chavda Diamonds has a return policy for eligible items. If you're not satisfied with your purchase, please reach out to us within 30 days of receiving your order to initiate a return. Please note that custom orders and personalized items may not be eligible for return.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us right away with your order details and a photo of the item. We will work to resolve the issue promptly.
Can I cancel or modify my order after it has been placed?
If you need to cancel or modify your order, please reach out to us as soon as possible. Once the order has started processing or has been shipped, cancellations or changes may no longer be possible.